How many ways are there to say “No” without offending anyone’s feeling? Well, there is “No, I can’t”, “No, I don’t have time” and “No, I don’t want to”. But the problem is that many of us try to avoid situations that require us to say “No” to people. In almost every culture this little word is associated with rejection, failure, egoism and a lack of tact and empathy towards others.
口语，有多少种方法在拒绝时而不得罪人呢？ “不行，我没法做。” “不行，我没空。” “不行，我不想做。” 但是问题在于，我们很多人都想避免对别人说“不”。 几乎在每种文化中，“不”这个字都和拒绝、失败、利己主义、应变能力不足、缺少同情心联系起来。
I can not recall how many times I have eaten burnt, undercooked, bland and poorly tasting dishes simply because I did not want to hurt the feelings of the person who had cooked them. Or the times when I bought something, I did not need, because I felt guilty leaving a shop empty-handed after spending 20 minutes of the shop assistant’s time.
How do you say “No” without offending anyone or feeling guilty afterwards? There is a great lesson to be learned from such approach to communication.